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FAQ

  • What are Spheremoji plush toys made of?
    Spheremoji plush toys are crafted with high-quality materials to ensure maximum softness, durability, and comfort. Here's what makes up each part of the plushie: Yellow Fabric: Made from ultra-soft Stretch Minky Fabric (100% polyester) for a smooth and cuddly feel. Underneath the Yellow Fabric: Filled with plush Down Cotton (100% polyester) for a lightweight and cozy texture. Black Fabric: Constructed with premium Minky Fabric (100% polyester), providing a soft and velvety finish. Underneath the Black Fabric: Features a combination of Memory Foam and Foam, offering a supportive yet squeezable structure. These materials come together to create a plushie that's irresistibly soft, durable, and perfect for hugging or displaying.
  • How do I clean my Spheremoji plush?
    To keep your plush in great condition: Hand wash with mild soap and water. Air dry completely before use.
  • Do you ship internationally?
    Currently, we only ship within the United States.
  • How long does shipping take?
    Standard shipping takes 5–7 business days. Please note that shipping times may vary during holidays or peak seasons.
  • Can I return my Spheremoji plush?
    All sales are final for sanitary reasons. However, if your plush arrives damaged or defective, please contact us within 7 days of receiving your order at [your customer service email]. We’ll be happy to assist!
  • Can I purchase Spheremoji plush toys in bulk or wholesale?
    Yes! We offer wholesale options for businesses. Please visit our Wholesale Inquiries section or contact us at gina@spheremoji.com for more details.
  • What payment methods do you accept?
    We accept all major credit cards, PayPal, and other secure payment options listed at checkout.
  • Who can I contact for additional questions or concerns?
    Our customer care team is here to help! You can reach us at gina@spheremoji.com, and we’ll get back to you as soon as possible.
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